Technical Firepower Behind Your MSP
Expand your service capabilities. GavBit acts as an engineering extension working behind your brand. Access experienced infrastructure, cloud, Microsoft, DevOps, and security specialists to scale client operations.
Discuss an MSP PartnershipWhy MSPs Partner with GavBit
We deliver reliable engineering backend operations, allowing you to win larger projects and manage environments securely.
White-Label IT Support
We operate behind the scenes, replying to escalations or maintaining servers using your email domain, ticketing system, and brand guidelines.
L2 / L3 Technical Escalation
Bridge your skills gap. Escalate complex Active Directory forest errors, SQL latency bugs, or VMware clustering issues to our senior administrators.
Project Engineering
Deliver complex cloud migrations, virtual infrastructure builds, network segments, and automation projects without hiring full-time specialists.
Infrastructure & Security
Outsource routine patch scheduling, automated backup checks, firewall configurations, and endpoint security monitoring to our operations desk.
DevOps & Cloud Ops
Access immediate engineering support for Terraform configs, Docker containers setup, and AWS or Azure architecture operations.
Flexible Engagement
Choose from hours-based pools, flat-rate system packages, or dedicated SLA engineers. Scale up or down as client counts change.
Standard Operational Use Cases
How we help MSP business owners scale operations without payroll blockages.
Ticket Overload
Your client support tickets outpace your engineers' availability, delaying L2/L3 response times.
Complex Projects
You win a project requiring unfamiliar DevOps automation, AWS VPC config, or Exchange hybrid setups.
Staff Absence & Gaps
Your senior systems administrator is unavailable or leaves, leaving client infrastructures unmonitored.
After-Hours Support
Your clients require 24/7 infrastructure monitoring and patch routines, but your staff only works business hours.
Discuss an MSP Partnership
Outline your current team size, website, and technical challenges below. A partner operations manager will connect with you.
MSP Partner Application Intake
Specify your technical challenges below to coordinate with our operations desk.
MSP Partner FAQ
How do you coordinate ticket flows?
We work directly inside your PSA tool (e.g. ConnectWise, Autotask) or separate escalation threads, ensuring our replies are logged under your brand credentials.
Do you sign Non-Disclosure Agreements (NDAs)?
Yes, 100%. We sign standard NDAs containing strict non-solicitation clauses to protect your client base. We work behind the scenes as your engineering desk.
Can GavBit act as a L3 engineering escalation tier?
Yes, we handle complex virtualization, multi-forest AD directory restructuring, Azure Hybrid Connect synchronization sync blocks, and perimeter routing troubleshooting.
How is pricing calculated?
We offer monthly hour block agreements (e.g. 20, 50, or 100 hours per month) or systems packages, helping you budget support expenses predictably.