Infrastructure & Operations Solutions

Extend Your Internal IT Team with Senior Engineers

Scale your capabilities. We handle backend server monitoring, hypervisors, backups, and firewall configurations, supporting your team.

Overburdened Internal IT Teams

Internal IT staff spend so much time handling daily desktop support tickets that they struggle to focus on server patching, security hardening, or migrations.

Staff spending too much time troubleshooting local desktop issues.
Hypervisor updates and security patching falling behind schedule.
Lack of senior systems expertise to handle complex network outages.
IT managers overwhelmed by constant alert loops and system monitoring.

Alignment Model

We function as a co-managed extension of your internal IT team. While your staff handles local desktop support and user requests, our engineers manage backend virtualization clusters, configure firewalls, track offsite backups, and handle patch updates.

Standard Stack Profile
VMware ESXiWindows Server Update ServicespfSense / Fortinet RulesVeeam Replication

Co-Managed IT Service Spheres

Core service scopes configured to match organization dimensions.

Virtualization & Storage Support

Maintaining hypervisor hosts, updating datastore resources, and troubleshooting VM lag issues.

Firewall & Security Operations

Configuring security rules, analyzing network traffic logs, and updating gateway firmware.

Patch & Update Automation

Managing automated operating system update schedules for servers and endpoints.

Server Monitoring & Alerts

Tracking server health, disk use, services, and CPU utilization, resolving issues proactively.

Our Collaborative Process

Our operational onboarding cycle and collaboration channels.

01

Align Responsibilities

We define which systems our engineers will manage and which parts your internal staff will support.

02

Setup Shared Portals

Connecting alerts to shared dashboards, documenting environment configurations, and sharing access.

03

Co-Managed Operations

Handling systems maintenance, patch cycles, backups, and providing escalation support.

Why Co-Manage with GavBit

Value metrics protecting business workflows and optimizing budgets.

Focus on Core Projects

We manage backend updates, monitoring, and backups so your staff can focus on business projects.

Escalation-Level Support

Your staff can escalate complex Active Directory, SQL database, or routing issues directly to our team.

Zero Alert Fatigue

Our monitoring servers filter out noise, alerting you only when action is needed.

Co-Managed Solutions

Examples of operational issues solved under this solution model.

Context

Managing Hypervisors

GavBit Deliverable: GavBit manages virtual hypervisors, storage networks, and backups while the internal team handles user support.

Context

Automating OS Updates

GavBit Deliverable: Setting up central patch management systems to automate updates across 50 server nodes.

Internal IT Teams Extension FAQ

We establish a shared support structure. Your internal team remains the primary contact for users, while we manage, update, and secure backend systems.
Yes, we help co-managed teams execute migrations, storage upgrades, network redesigns, and cloud deployments.

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